“Mum wasn’t just in pain; she was frustrated. She hated asking for help and I knew she was
struggling more than she let on.”
Lisa’s mum, June, had always been the type of person who refused help. Even in her late 70s, she was fiercely independent—cooking her own meals, tending to her garden, and going out to meet friends for coffee. But after a bad fall left her with a fractured hip, everything changed.
Lisa did everything she could—balancing work, her own family, and rushing over to check on her mum. But after a few weeks, exhaustion hit. “I was trying to do it all, but I was burning out. And I could tell Mum felt guilty, even though none of this was her fault.” That’s when Lisa looked into respite care with Prime Eldercare.
Lisa wasn’t looking for a long-term solution—just a few weeks of extra help while her mum recovered. “I was worried about finding the right carer. I didn’t want Mum to feel like she was losing her independence. But Prime Eldercare made everything easy. Within 24 hours, they matched us with Helen, a live-in carer who specializes in post-surgery recovery.” From the moment Helen arrived, things changed. “Mum went from barely accepting help to actually enjoying Helen’s company. She still had her independence, but with someone there to support her when she needed it. It was a relief—for both of us.”
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